Users, User Roles, and Contacts

Here are some quick links regarding Users and Contacts

Users vs Contacts

Do you support Single Sign-On?

How do I invite users?

User Roles

How to create custom User Roles

Managing Contacts


Users vs. Contacts

With Stat Temp, users and contacts serve distinct roles that impact how you manage system access and notifications. Users are individuals with login access to the Stat Temp platform. They are assigned roles that determine their permissions, allowing them to view data, manage sensors, acknowledge events, and generate reports. Contacts, by contrast, do not have access to the system but can be included in notification chains to receive alerts via email, SMS, or phone. This guide will explain how to manage users and contacts effectively, including how to add, edit, and assign them to groups or notifications. It will also provide an overview of user roles and permissions to help you control access across your organization.


Single Sign-On (SSO)

Stat Temp supports Microsoft Azure SSO.

To utilize SSO, please email StatTemp@gohcl.com to turn this feature on


How to Invite New Users

Click the gear shift icon at the top right of the Stat Temp website and select Invitations.

  1. Click 'Invite User' on the top right and fill in the email, user role, and group (if applicable).
    1. you can invite multiple users if their permissions and groups are the same.
  2. Once all user information has been entered, click 'Invite' on the bottom right.
  3. The user will receive an email to provide their contact details, after which they can be added to notifications.

User Roles

User roles in Stat Temp control what each user can see and do within the system. Roles define permissions for actions like viewing data, managing sensors, resolving events, or accessing reports. The platform includes built-in roles such as Administrator, and View Only, and also supports custom roles for specific needs. Assigning the right role ensures users have appropriate access based on their responsibilities.

Role Description
Administrator Full access to all features and data. By default, admins can see all sensors in all groups.
Power User Nearly all admin privileges but cannot modify roles or system settings.
User Can manage events, generate reports, and view sensors and monitors.
View Only Limited to managing events, generating reports, and viewing the dashboard, with no broader permissions.

How to Create a New Role

  1. Click the gear shift icon at the top right of the Stat Temp website and select User Roles.
  2. Click Create Role on the top right.
  3. Enter a name for the new role.
  4. Use the checkboxes to assign permissions for actions such as viewing, creating, updating, or deleting in areas like:
    • Sensors
    • Monitors
    • Events
    • Reports
    • Users
    • View All settings
  5. After selecting the desired permissions, click Save at the bottom right to create the role.

Managing Contacts

Add a new Contact

  1. Click the gear shift icon at the top right of the Stat Temp website and select Contacts
  2. Click 'Create Contact', fill in the name, email, and phone number (if they need notifications).
  3. Once all the contact information has been added, click 'Save'.
  4. The new contact can now be added to notifications.

Promoting a Contact to a User

Click the three-dot icon (⋮) next to the contact and select 'Promote to User'.

  1. Assign a username, role, and group (if applicable), then click 'Invite'.

Deleting a Contact

Click the three-dot icon (⋮) next to the contact or check multiple contacts.

  1. Select 'Remove Selected' and type DELETE to confirm.

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