How to Replace a Sensor

If you need to replace old or malfunctioning sensors, this guide will walk you through the process.

The new sensor must already be added to the site before replacement.

Add the new sensor:

When a new sensor is connected to a monitor, it will automatically generate the new sensor on your dashboard once it takes its first reading.

• Plug the sensor into its monitor.
• Click the white button on top of the monitor to force a reading.
• The new sensor will be named after the monitor, followed by a dash and the sensor's serial number. For instance, if the monitor is called "Pharmacy Monitor" and the sensor's serial number is "000010FF9F59," then the sensor will be named "Pharmacy Monitor - 000010FF9F59."
• The new sensor will incorporate settings that are pre-defined in the 'Default Sensor Configuration' section located within the System Settings menu.

Select the sensor to replace:

• Locate the sensor you want to replace from the dashboard OR from the sensor data grid.
• Click the 3 dots ( ⋮ ) to access the sensor action menu, then select 'Replace'.
• On the pop-up, select the new sensor from the drop-down.
• Click 'Replace'