Stuck Monitor Screen

If your monitor display does not update after performing a reset or turning the device off and on, it may be experiencing a stuck screen issue. This can happen if the monitor's battery is completely drained. Below are the steps to resolve this problem:

How to resolve a stuck screen:

  • Turn the monitor off, wait for the LED to turn off (could take up to 2 minutes)
  • hold down the black and white buttons on top of the monitor simultaneously, and turn the monitor on (while holding down the buttons)
  • Once you see MUX, Power, and Display, release the buttons, then turn the monitor off and back on.

If this does not address your issue, please email StatTemp@gohcl.com with your name, facility name and a brief description on your issue.

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