Stuck Monitor Screen
If your monitor display does not update after performing a reset or turning the device off and on, it may be experiencing a stuck screen issue. This can happen if the monitor's battery is completely drained. Below are the steps to resolve this problem:
How to resolve a stuck screen:
- Turn the monitor off, wait for the LED to turn off (could take up to 2 minutes)
- hold down the black and white buttons on top of the monitor simultaneously, and turn the monitor on (while holding down the buttons)
- Once you see MUX, Power, and Display, release the buttons, then turn the monitor off and back on.
If this does not address your issue, please email StatTemp@gohcl.com with your name, facility name and a brief description on your issue.