Resolutions

To manage your Resolutions or create new ones, begin by clicking the gear icon located at the top right corner of the Stat Temp website and selecting 'Resolutions'.

System Resolutions:

Description Requires Detail
Other Yes
Stat Temp Recording Error (Temperature was normal) Yes
The door of the unit was left open, it has been closed. No
Unit being monitored malfunctioned. Yes

Create a new Resolution:

  1. Click on 'Create Resolution' at the top of the Resolutions page.
  2. In the 'Create Resolution' panel, enter the resolution's name.
  3. Select 'Yes' under "Requires Detail" if the resolution will require a user to type out details when resolving an event.

Edit a Resolution:

  1. Click on the three-dot icon ( ⋮ ) next to the Resolution you'd like to edit.
  2. Click 'Edit'.
  3. Follow the steps outlined in 'Create Resolution' to adjust the resolution according to your desired changes.

Delete a Resolution:

  • Click on the three-dot icon ( ⋮ ) next to the Resolution you'd like to remove and click 'Remove'.
  • Click the box next to each Resolution you wish to remove and click 'Delete selected resolution' at the bottom right.
  • In the pop-up, type "DELETE" to confirm, then select 'Save'.

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