Contacts

Users vs Contacts

With Stat Temp, users and contacts serve distinct roles that impact how you manage system access and notifications.

Users are individuals with login access to the Stat Temp platform. They are assigned roles that determine their permissions, allowing them to view data, manage sensors, acknowledge events, and generate reports.

Contacts, by contrast, do not have access to the system but can be included in notification chains to receive alerts via email, SMS, or phone. This guide will explain how to manage users and contacts effectively, including how to add, edit, and assign them to groups or notifications. It will also provide an overview of user roles and permissions to help you control access across your organization.

Once a Contact has been created, they can be added to Groups and Notifications.

Add a New Contact

1. Click the gear shift icon at the top right of the Stat Temp website and select Contacts
2. Click 'Create Contact', fill in the name, email, and phone number (if they need notifications).
3. Once all the contact information has been added, click 'Save'.
4. The new contact can now be added to notifications.

Promoting a Contact to a User

Click the three-dot icon (⋮) next to the contact and select 'Promote to User'.

1. Assign a username, role, and group (if applicable), then click 'Invite'.

Deleting a Contact

Click the three-dot icon (⋮) next to the contact or check multiple contacts.

1. Select 'Remove Selected' and type DELETE to confirm.