How to Test Notifications

Stat Temp does not currently offer a dedicated quick test feature for your notification system. However, you can easily configure the system for manual testing by following these steps:

  1. Adjust Notification Settings:
    • Set the notification delay to 5 minutes. This ensures a minimal wait time before notifications are triggered. This is handled on the notification page.
  2. Simulate a Critical Event: 
    • Remove the sensor from its current environment, causing it to register as critical. To expedite this, you can immerse the sensor in warm or cold water to quickly alter its readings.
  3. Force a Current Reading: 
    • Press the white button on top of the Stat Temp monitor to force the system to take a current reading. Once the sensor's condition reaches critical, an event will be created in the system.
  4. Wait for Notification Trigger: 
    • Allow 5 minutes for the notification delay to expire. After this period, the notification test should commence.
  5. Verify Notification Delivery: 
    • If you do not receive the expected notifications, take the following steps:
      • Check the events page log to confirm that the event was created and processed correctly.
      • Verify that all contact information, such as email addresses and phone numbers, is entered accurately in the system.
  6. Contact Support: 
    • If you suspect an issue with your notification system, email StatTemp@gohcl.com for further assistance. Provide details of your test and any observations to help expedite troubleshooting.

Still need help? Contact Us Contact Us