Tenant Setup Error

If you encounter the Welcome! error, it means you need to create the monitor in your Stat Temp portal. Don’t worry—you can scan the QR code on your monitor for step-by-step directions or follow the instructions below.

"Uh oh! Your monitor is connected to the network but not yet added to your portal. To set it up, scan the QR code for step-by-step instructions. If you don't have a portal, the link in the QR code will help you create one. After adding your devcie, simply restart the monitor to finish setup."

To Create a Monitor:

1. Click Monitors at the top of the Stat Temp website.
2. Click Create Monitor on the top right.
3. In the Create Monitor panel:
   1. Enter the device ID. The device ID is found on the bottom left of the display.
      1. Exclude any colons
   2. Name the monitor.
   3. Toggle audible alarms on for this monitor when it enters Critical or Warning ranges (as defined in the Environment Policy).
   4. Select the power notifications you would like assigned to the new monitor.
4. Once configured, click Save
5. On the monitor, perform a pinhole reset. To perform a pinhole reset, insert a paperclip into the top pinhole on the right, push in, and release.