Using the Prebuilt Notifications in Your Portal
Stat Temp includes several prebuilt notifications that are ready for use as soon as your devices come online. These notifications are designed to cover the most common environmental and device-related conditions, allowing you to begin monitoring with minimal setup.
This section explains what the prebuilt notifications are, how they are applied to new devices, and the most important first step in configuring your alerting system: assigning users to each notification.
Prebuilt Notifications in Your Portal
Your portal includes a set of prebuilt notifications with recommended behaviors already configured by Stat Temp. These notifications cover events such as:
- Temperature or humidity excursions
- Missed check-ins
- Monitor status changes (battery, connectivity, hardware conditions)
Most facilities use these notifications as-is. They are designed to support standard monitoring workflows without requiring you to build anything from scratch.
A detailed breakdown of each prebuilt notification appears in a later section, but for now, the most important thing to know is that they are already part of your system and ready to be assigned.
Prebuilt Sensor Notifications
Excursion Event Notification
Delay: 30 minutes
Creates Event: Yes
Acknowledgment Required: Yes
Resolution Required: Yes
Auto-Close: No
Snooze: No
Repeats: Until the condition clears or the event is acknowledged
Missed Check-In Notification
Delay: 30 minutes
Creates Event: Yes
Acknowledgment Required: Yes
Resolution Required: No
Auto-Close: Yes
Snooze: No
Repeats: Until communication resumes or the event is acknowledged
Monitor Notifications
Monitor Message Notification
Delay: 5 minutes
Creates Event: No
Acknowledgment Required: n/a
Resolution Required: n/a
Auto-Close: n/a
Snooze: n/a
Repeats: Up to 10 times
Monitor Event Notification
Delay: 5 minutes
Creates Event: Yes
Acknowledgment Required: Yes
Resolution Required: No
Auto-Close: Yes
Snooze: No
Repeats: Up to 3 times
Running on Battery Event Notification
Delay: 5 minutes
Creates Event: Yes
Acknowledgment Required: Yes
Resolution Required: No
Auto-Close: No
Snooze: No
Repeats: Until the monitor reconnects to power or the event is acknowledged
How Prebuilt Notifications Are Applied to Sensors
When a sensor comes online, Stat Temp automatically assigns the notifications required for basic monitoring. These assignments follow your System Default Notifications, which determine what happens when a sensor detects a critical condition.
By default:
- Critical Temperature / Critical Humidity → Assigned to the Excursion Event Notification
- Missed Check-In → Assigned to the Missed Check-In Notification
These defaults ensure that your most important sensor alerts are in place immediately, without requiring manual setup.
Note: Warning Temperature/Humidity is not assigned automatically and can be added later if desired.
Until you change your System Default Notifications, every new sensor added to your portal will automatically receive these prebuilt assignments.
Monitor Notifications Are Chosen by You
Unlike sensors, monitors do not receive automatic notification assignments. When you create or edit a monitor, you select which notifications apply to events such as:
- Running on battery
- Low battery
- Low signal strength
- No sensors attached
Stat Temp provides recommended configurations, but these are not applied automatically. This allows you to tailor monitor alerting to your facility’s needs.
Assigning Users Is the Most Important Step
Although the prebuilt notifications are present in your portal—and sensors may already be using them—notifications will not deliver alerts until users, contacts, or groups are added to the notification chain.
This is one of the most important foundational steps in setting up your Stat Temp system.
Each notification includes a notification chain, where you can add:
- Users (people with portal accounts)
- Contacts (external recipients who do not log into the portal)
-
Groups (teams or departments)
When you assign a group to a notification, every person belonging to that group will automatically receive alerts.
Recipients can be alerted via:
- SMS
- Phone call
You may assign one or multiple methods per recipient.
We recommend assigning users as soon as you begin working with notifications.
This ensures that:
- Temperature excursions are delivered immediately
- Missed check-ins are not overlooked
- Battery and connectivity issues on monitors are caught early
- Notifications behave as intended across shifts and departments
Section 3 will walk through how to assign users and how notification chains work, but for now, the key concept is:
Your system already has notifications in place—your job is to tell Stat Temp who needs to receive them.
Next Steps
Your notifications are set up, and your devices are ready to use them. Now it’s time to add your recipients:
→ Assigning Users to Notifications
This section will cover notification chains, contact methods, and how to make sure your team receives alerts.