🖨️ Labels Not Aligning?

goHCLabels does not communicate directly with the printer. It simply generates a PDF, meaning no special equipment or downloads are required. The PDF already includes the correct margins, but browsers such as Google Chrome and Microsoft Edge often default to Fit to Printable Area, which adds extra margins and can affect alignment. We need this to be 100% scaled or Actual Size.

Follow these steps for perfect alignment.

1. Click the printer icon to print (or press CTRL + P).

2. Click More Settings to open the dropdown menu

The Scale setting often defaults to Fit to Printable Area.

3. Change the Scale setting from Fit to Printable Area to Custom: 100 in Chrome or 100% in Edge.

4. Click Print

This removes the extra margins that are likely causing the alignment issues.

If you are still having alignment issues, please try printing our Print Alignment Test Page

This can be found by clicking your INITAILS on the top right of any goHCLabels screen.

This PDF lets you print a true‑to‑size ruler on standard 8.5" x 11" paper so you can compare it with another ruler and check whether your printer ultimately is changing the print scaling.